100% Satisfaction Guarantee

On Time Every Time
The "One Hour" part of our name means we give the client a one-hour window of time in which we promise to arrive at their home.
If our technician does not show up at your home on time you do not pay for the service.

Service
If you are not 100% Satisfied with the service we have provided, we will refund all of your money.  If our technicians smoke or swear in your home, are not drug-free, do not wear floor savers or leave your home without cleaning up, you do not pay for the service.

Repair
We guarantee that repairs on your equipment are fixed right or the repair is free.  If a repair fails during the season, we will repair it again absolutely free.

Replacement
We guarantee that the equipment we have installed will perform as we have stated.  If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.